FAQ's

HOW DO RETURNS WORK?

Your satisfaction is important to us because we want you to love what you ordered. You can return or exchange any unworn, unwashed, or defective merchandise. Returns made within 30 days of the shipping date will be refunded to the original form of payment.

You will be responsible for paying postage on any returns/exchanges. If you request an exchange, we will waive the Standard Shipping fee on your new order.

For all exchanges, please email us at info@on1eclothing.com.

Please allow 2-3 weeks from the time you mail your return/exchange to be processed.

HOW LONG WILL IT TAKE FOR MY ORDER TO REACH ME?

Your order should arrive within 7-10 business days.

ARE THE SHIRTS TRUE TO SIZE?

Please visit our sizing chart page.

CAN I CHANGE MY ORDER ONCE IT IS PLACED?

Yes, you have 24 hour to change your order, unless the order has shipped. Just email us at info@on1eclothing.com and we will be in contact shortly.